Summary
We handle refund requests fairly and case-by-case, based on order status and applicable consumer rules. This policy provides general guidance and does not waive statutory rights.
Eligibility
Rules
Order details
Include your name, email, and any order reference you received in our email response.
Condition
Eligibility may depend on whether the product is unopened or otherwise suitable for return under applicable rules.
Timing
Request as soon as possible after delivery. We will provide clear next steps by email.
Process & timelines
Flow
How to request
Email us with “Refund request” in the subject. We will confirm receipt and provide instructions.
Contact
Company